Contact Support

We have several ways for our customers to get in touch with us, see below for options.

Email
To ensure a speedy service, please use the relevant email below for your request.
General
Sales & Billing
Help & Support
​hello@sftpapp.com​
​sales@sftpapp.com​
​help@sftpapp.com​
Report a bug
You can report a bug here.
Suggest a new feature
You can suggest a new feature here.
Community Forums
sFTP App Ltd
community.sftpapp.com
Visit Community Forums
Note: As the community forums is PUBLIC please do not share any sensitive information (including but not limited to account information, license, login details, connection details for servers / cloud services).
Live Help & Support
You will find our live help and support located in the bottom right corner of your browser when accessing our main website.
Welcome to sFTP Client
Access your Local/Remote FTP server (including your NAS drive), local server, VPS, dedicated server, cloud server or shared hosting via your Google Chrome Browser, Chrome OS / Chromebook
www.sftpapp.com
Visit sFTP App Website
Note: We're unable to accept password resets or license information over a live support request, these requests must be via email only as we'll need confirmation of account ownership.
Note: We're unable to accept password resets or account / license related information over a live support request, these requests must be sent via email only as we'll need confirmation of account ownership.
Postal Address
sFTP App Ltd
Turnpike Close,
Colchester,
Ardleigh
Essex,
CO7 7QW
United Kingdom

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General	Sales & Billing	Help & Support
hello@sftpapp.com	sales@sftpapp.com	help@sftpapp.com