We have several ways to join a subscription:
Purchase a subscription using our in-app payments for Credit / Debit Card or PayPal.
Visit https://payments.sftpclient.io/order/monthly and use our checkout.
If you're a macOS user you can purchase using your Apple iTunes Account in-app.
We have two types of subscriptions, one is monthly and the other is yearly, your license will state "Monthly Team License" or "Yearly Team License", so the easiest way to find out is to go to Manage License Keys and take a look at the description of your license key.
You can cancel your PayPal subscription directly within PayPal, head to:
Once cancelled your license will expire at the end of the current period.
We don't currently manage subscriptions in the app, however if you sent us an email we can help get your subscription cancelled for you.
To: email@example.com From:
[your account email address]Subject: Cancel Subscription Message:
I confirm I will lose all pro and team features within the app and my license will be revoked from my account. License Key: 00000-000000-0000-00000-000000
Once we've confirm your subscription has been cancelled, your license will expire at the end of the current period.
All Apple subscriptions are managed in iTunes, the link below will directly take you to your profile administration:
You will find all running subscriptions under "Subscriptions." You can also disable the automatic extension of your subscriptions.